Celiana Azevedo participa no IAMCR2020

A investigadora do ICNOVA participa no IAMCR2020 Online Conference, este ano subordinado ao tema “Reimagining the Digital Future: Building inclusiveness, respect and reciprocity”, com a comunicação Intergenerational solidarity or intergenerational gap? A longitudinal study about how elderly people experience ICT within their family context.

O evento decorre de 12 a 16 de julho de 2020.


Contemporary media research highlights the importance of empirically analysing the connections between media and different cohort groups within media discourse, especially when considering the changing user patterns across the generations (Prensky, 2001). This research is based on the fact that labels such as “digital natives” or “digital immigrants” (Loos, 2012) do not take into account the complex relations within family contexts mediated by digital technologies. This research intends to explore the concept of family intergenerational solidarity as experienced by old people in a digital context. Some studies point out that the use of Information and Communication Technology (ICT) by the elderly for communication with other family members and friends increases the quality of life, supporting the perception that technology is indispensable for social relations inside and outside the family (Quinn, 2018; Sinclair & Grieve, 2017; Azevedo, 2017). However, other studies have shown excessively positive expectations and some negative consequences, such as the presence of frequent but superficial contacts (Azevedo, 2018; Turkle, 2012). This research considers this apparent dichotomy; its purpose is to discuss the fast evolution of ICT in our society and the emergence of intergenerational relationships between different digital audiences in the family context. This study, still in development, also explores the connections between grandparents (65+), parents and children (9–17 years old) in a longitudinal perspective. With the objective of bringing plurality into the discussion, the participant families are based on sociocultural aspects of the elderly member of the family, including demographic, economic, social and cultural vectors. With a special focus on the Portuguese elderly, it investigates how intergenerational communicative Page 70 practices can build a “bridge” among the three cohorts or fail to do so. More specifically, the study has he objective to answers the following questions: How do intergenerational relations in a family context affect elderly people’s use of ICT, their socialisation and their opportunities to participate in society? and what role does media play in this context? To address this objective, I designed a mixed methods approach, which comprises in-depth interviews, a questionnaire, focus groups and a mobile tracking app. On the one hand, the research provides evidence on the role intergenerational relations play in elderly people’s use of ICT at various stages of their socialisation. On the other, it advocates developing concepts to enable different stakeholders to provide individualised support for elderly people and their families to promote well-being.